Varma - Annual Report 2012

We handle pensions correctly and on time and we promote well-being at work

A pension decision is of great significance to the future of the recipient. Earnings-related pension is a statutory social security benefit, which is why we closely monitor the accuracy of our decisions and the speed of our services. New pensions are paid as quickly as possible to ensure that there is no interruption to our customers' income. In 2012, we achieved our target of paying new pensions within four days of a decision being issued with a 98 per cent success rate.

We provide reliable and useful information about pension insurance. Handling pensions at Varma is easy: in 2012, pension applicants gave our service a rating of 9.2 out of a possible ten.

Striving for good working capacity

Successful management of working capacity helps Varma's client companies to take better care of their personnel and to save in pension costs. High productivity calls for good working capacity.

Varma's working capacity and rehabilitation services help employees to continue longer in working life, which in turn increases their pension accrual. Good working capacity, the opposite of incapacity to work, benefits the employees, companies and the entire national economy.

Breaking the disability cycle

Statutory vocational rehabilitation gives employees and entrepreneurs the opportunity to continue in working life when their capacity to work is threatened.

In 2012 Varma's rehabilitation services helped 1,100 people in our client companies remain in working life. We ensure the effectiveness of rehabilitation through seamless co-operation with the employee, employer and occupational health care. Varma's well-being-at-work and rehabilitation professionals work in close co-operation in order to ensure the smoothest possible service chain for the customer.